Sales Office & Install Shop in

Carmen Ferrando serves as the Regional General Manager for Dana Safety Supply in South Florida, overseeing both the Ft. Lauderdale and Miami locations. With two decades of experience in the public safety industry and eight years at DSS, Carmen brings a powerful mix of operational excellence, administrative expertise, and passion for service to her leadership role. She has worn many hats across her career—including office manager, warehouse admin, installation manager, operations manager, and general manager—giving her a deep understanding of every layer of the business. Her drive comes from seeing the impact of law enforcement vehicle builds and public safety equipment on the streets, knowing that every emergency light, siren, or installation completed helps protect officers and serve the community. Carmen thrives in the chaos, proudly calling herself a “firefighter” who loves solving challenges in real time and setting structured, efficient systems in place—with her teams, not just for them. She is known for building high-performing shop environments where communication, customer service, and pride in workmanship are paramount. Her dedication to the public safety mission extends beyond the job—she’s a full-time mom to four energetic boys under 12, PTO board member for two schools, and active in multiple community outreach drives. Whether organizing a backpack drive for the homeless or managing police fleet upfits, Carmen leads with heart, hustle, and a relentless commitment to excellence in law enforcement support.